Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and share your data.
Last Updated: January 15, 2025
Information We Collect
When you visit varulenthavos.com or use our financial awareness platform, we collect several types of information to provide you with better service and educational content. This collection happens through various methods and serves specific purposes related to your learning experience.
- Personal identification information including name, email address, and phone number when you register for courses or contact us
- Payment information processed securely through third-party payment processors for course enrollment
- Device information such as IP address, browser type, operating system, and device identifiers
- Usage data including pages visited, time spent on our platform, and interaction with educational content
- Communication records when you contact our support team or participate in forums
- Educational progress data to track your learning journey and provide personalized recommendations
We never collect sensitive financial information like credit card details directly. All payment processing is handled by certified third-party processors who maintain PCI DSS compliance.
How We Use Your Information
The information we collect serves multiple purposes, all designed to enhance your educational experience and improve our platform. We believe in using data responsibly and only for legitimate business purposes that benefit our users.
Purpose | Data Used | Legal Basis |
---|---|---|
Course delivery and progress tracking | Account information, learning progress | Contract performance |
Platform improvement and analytics | Usage data, device information | Legitimate interest |
Customer support and communication | Contact information, communication history | Contract performance |
Marketing communications (with consent) | Email address, preferences | Consent |
Data Sharing and Third Parties
We maintain strict policies about sharing your personal information. varulenthavos operates on the principle that your data belongs to you, and we act as responsible stewards of that information. We only share data when necessary for service delivery or when required by law.
Our trusted partners include educational content providers, payment processors, and analytics services. Each partnership is governed by strict data processing agreements that ensure your information receives the same level of protection we provide.
Payment processors like Stripe and PayPal receive only transaction-related information necessary to process your course payments
Analytics services receive anonymized usage data to help us understand how users interact with our educational content
Educational content partners may receive progress information to customize learning materials for your specific needs
Customer service platforms store communication records to provide consistent support across all interactions
Your Privacy Rights
Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have significant control over your personal information. We've designed our systems to make exercising these rights straightforward and transparent.
Access Your Data
Request a complete copy of all personal information we hold about you, including data sources and how it's being used.
Correct Information
Update or correct any inaccurate personal information in your account or request corrections to data we cannot modify directly.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual obligations we may have to retain certain records.
Limit Processing
Restrict how we process your information for specific purposes while maintaining your account and course access.
Data Portability
Receive your personal data in a structured format that you can transfer to another service provider if desired.
Withdraw Consent
Revoke permission for data processing activities that require your consent, such as marketing communications.
To exercise any of these rights, please contact our privacy team using the information provided below. We typically respond to privacy requests within 30 days and may require identity verification to protect your information.
Data Security and Protection
Protecting your personal information is a fundamental responsibility we take seriously. Our security measures combine industry-standard technology with rigorous internal policies to safeguard your data against unauthorized access, disclosure, or misuse.
We employ multiple layers of security controls, including encryption, access controls, and regular security assessments. Our team receives ongoing training on privacy and security best practices, and we continuously monitor our systems for potential threats.
- All data transmission uses TLS encryption to protect information in transit between your device and our servers
- Personal information is stored in encrypted databases with restricted access controls and audit logging
- Regular security assessments and penetration testing help identify and address potential vulnerabilities
- Staff access to personal information is limited to those who need it for their job responsibilities
- We maintain incident response procedures to quickly address any potential data breaches
Data Retention and Deletion
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Different types of information have different retention periods based on their purpose and legal requirements.
Account information and course progress data is typically retained for the duration of your account relationship plus seven years for educational records. Marketing communications data is deleted within two years of your last interaction unless you've provided ongoing consent.
When data reaches the end of its retention period, we securely delete or anonymize it using industry-standard procedures. You can request early deletion of your information, though some data may need to be retained for legal compliance or contractual obligations.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and provide personalized content. We're transparent about what cookies we use and give you control over non-essential tracking.
Essential cookies are necessary for basic website functionality and cannot be disabled. Analytics and marketing cookies help us understand user behavior and improve our educational content, but you can opt out of these through your browser settings or our cookie preference center.
International Data Transfers
While varulenthavos primarily operates within Canada, some of our service providers and partners may process data in other countries. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
We use standard contractual clauses, adequacy decisions, and other approved transfer mechanisms to ensure your data receives consistent protection regardless of where it's processed. You can contact us for more information about specific international transfers of your data.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we protect your privacy. The date at the top of this policy indicates when it was last updated, and we maintain archives of previous versions for reference.
Privacy Questions and Contacts
If you have questions about this privacy policy or
want to exercise your privacy rights, please
contact us:
varulenthavos Privacy Office
275 Quarter Town Line
Tillsonburg, ON N4G 4G8
Canada
Email: info@varulenthavos.com
Phone: +1 (289) 814-1094
We're committed to addressing your privacy concerns
promptly and thoroughly.